Shipping Policy

Here’s everything you need to know about our shipping process, designed to get your new treasures to you as swiftly and smoothly as possible.

Shipping Timeframe

Once your order is placed, we will lovingly pack your items and send them on their way within 10-12 days. Each piece is handled with the utmost care, ensuring it arrives to you in perfect, bewitching condition.

Our shipping partners in the UK will take 2-3 days thereon-after, as for our international clientele, it may take a bit longer to reach you. If you get in touch with the team, we can advise you on shipping estimates with your location in regard.

Shipping Rates

We offer a flat rate for all our standard UK shipping, making it easy for you to calculate your total at checkout. For those of you looking for a little extra magic, expedited shipping options are available upon request.

Order Tracking

As soon as your order ships, you will receive a tracking number via email. Follow your package's journey through the shadows and anticipate its arrival.

International Shipping

We are delighted to ship our pieces worldwide. Please note that international orders may take a bit longer to arrive and may be subject to customs fees or import duties, which are the responsibility of the buyer.

Lost or Damaged Items

In the rare event that your order arrives damaged, please contact us immediately. We are here to assist and will work to resolve any issues with the care and dedication you deserve.

Questions?

If you have any questions or need assistance, don’t hesitate to reach out to us. We are here to help and ensure your shopping experience is as delightful as possible.